The 4 habits that damage a relationship (and what to do instead)

Updated on 08/17/20266 min read

A couple sitting on a sofa, in the middle of a difficult conversation

An American researcher, John Gottman, spent years watching couples argue. He found four habits that, once they become routine, wear a relationship down more than anything else: attacking the person instead of the problem, looking down on your partner, defending yourself instead of listening, and shutting down completely. Everyone falls into them sometimes. What matters is recognizing them and knowing what to do instead.

An ordinary fight on a Tuesday night

You get home tired. The sink is full, and it was supposed to be their turn. The words come out on their own: "You never do anything around here." The answer comes right back: "Oh, and you think you do everything?" Ten minutes later, nobody is talking about the dishes anymore. You're talking about who has done more for the last three years, about their mother, about that weekend that went wrong. Then silence. Each of you on your phone, each on your own end of the couch.

If that scene feels familiar, you're in good company. It's incredibly common. And it has been studied closely.

Starting in the 1980s, psychologist John Gottman, at the University of Washington, invited hundreds of couples to talk about a sore subject in front of a camera. He recorded their words, their faces, even their heart rates. Then he followed those couples for years to see who stayed together.

His main finding is simple: it isn't how often you fight that wears a couple down, it's how you fight. And in the couples who eventually split up, four habits kept showing up.

Key point: arguing isn't the problem. These four habits show up in everyone on a bad day. They become dangerous when they settle in and replace real conversation.

1. Attacking the person instead of the problem

There's a big difference between complaining about something that happened and going after who your partner is.

"You forgot to take the trash out, and it bugs me" is about something that happened. "You always forget everything, you never pay attention" is about the person. And someone who feels attacked stops trying to fix the problem. They start defending themselves.

The signs are easy to spot: the words "always" and "never," and sentences that start with "you're so…" "You never call me," in a long-distance couple. "You never think about the kids," between two exhausted parents. "You're so selfish," anywhere.

What to say instead: a three-part sentence. What happened, how it made you feel, what you'd like.

  • "The trash was still there last night. It frustrated me because I felt like I was the only one keeping track. Could you take care of it tonight?"
  • "We haven't talked in three days. I miss you, and I felt a little forgotten. Can we plan a call tomorrow night?"

This isn't about being polite. It's about saying something your partner can answer without hitting back.

2. Contempt: putting yourself above your partner

Contempt is criticism with an extra helping of superiority. The eye roll. The loud sigh. The sarcasm: "Wow, genius." Mimicking their voice. The little joke at their expense in front of friends.

The hidden message is no longer "you're wrong." It's "you're beneath me." That's why it hurts so much.

In Gottman's observations, contempt was the clearest warning sign that a couple would eventually split up. You can work out a deal about the dishes. You can't work out a deal about respect.

Contempt rarely comes out of nowhere. It tends to grow from complaints that were never said out loud and piled up for months. If you catch yourself rolling your eyes, ask yourself: what haven't I managed to say clearly? Then say it, as a simple complaint, like the examples above.

What to do instead: the fix mostly happens outside of fights. It's the habit of noticing what your partner does well, and telling them. Not a big speech, just one specific sentence. "Thanks for dealing with the mechanic, that was a weight off my mind." "I liked how you talked to my sister earlier." Couples who say things like this often slide into contempt far less when tension rises.

3. Getting defensive instead of listening

When you feel accused, defending yourself is a natural reflex. It usually takes one of two forms:

  • firing back: "Oh yeah? Well, last week you…"
  • the excuse: "It's not my fault, I had a horrible day."

You might even be right. But your partner hears one thing: "your problem doesn't count." The conversation stops being about what bothered them and turns into a contest over who's more to blame. Nobody wins that contest.

What to do instead: own a piece of it, even a small one. "You're right, I forgot. I get why that annoyed you." That doesn't mean you accept everything. You can give your side afterward. But starting with what's true in the complaint brings the temperature down faster than any explanation.

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4. Shutting down: when your partner stops responding

You're talking, and you get nothing back. Eyes on the phone. One-word answers. "Forget it." Sometimes your partner just walks out of the room.

From the outside, it looks like they don't care. Gottman saw the opposite: the person who shuts down often has a racing heart, sometimes over a hundred beats a minute. They aren't cold. They're overwhelmed, and they cut themselves off so they don't have to take any more in. At that point, nobody can listen or think clearly.

That's why pushing doesn't work. The more you talk, the more they close off.

What to do instead: take a break, say so, and say when you'll be back.

  • If you're the one who's maxed out: "I'm at my limit and I can't really hear you right now. I need twenty minutes. Let's pick this up at nine."
  • During the break, do something else: take a walk, a shower, put on music. Try not to replay the fight in your head; that keeps the anger going.
  • And actually come back when you said you would.

A break with no return time feels like being abandoned. A break with a return time feels like catching your breath.

What protects a couple, day to day

Here's the good news: couples who last aren't couples without tension. Gottman noticed something else. During their disagreements, positive moments far outnumbered negative ones, roughly five to one. A smile, a bit of humor, an "I see what you mean," a hand on the arm, right in the middle of the argument.

Those moments can't be invented on the spot. They come from the rest of your life together. When you feel appreciated day to day, it's much easier to give your partner the benefit of the doubt when things get rough.

Three small things to try tonight:

  • Mention one specific thing you appreciated today. Not "you're great," but "thanks for remembering to pick up bread."
  • Figure out which of the four habits is yours. Everybody has a favorite. Naming it to yourself is the first step to catching it.
  • Agree, while you're both calm, on a word for "pause." A word that's yours, that either of you can say when things are heating up too much.

To go further on how to get through an argument, read How to argue without hurting each other.

When it's no longer just a fight

Everything above is about couples where both people can speak without being afraid. Some situations are different: regular insults or humiliation, threats, physical violence, a partner who controls your phone, your money or who you see, feeling scared of their reaction before you say anything.

That's not a communication problem, and it's not your job to "phrase things better." In the US, the National Domestic Violence Hotline is free, confidential and open 24/7: call 1-800-799-7233 or text START to 88788. In the UK, the National Domestic Abuse Helpline is free and open 24/7 on 0808 2000 247. If you're in immediate danger, call 911 (US) or 999 (UK).

For couples without violence who have been stuck in these habits for a long time, couples therapy can help a lot. A trained third person can get you talking again when, just the two of you, it no longer works.

Frequently asked questions

What are the signs a relationship is in trouble?

When the same habits come back with every disagreement: attacking the person instead of the problem, looking down on your partner, defending yourself instead of listening, or shutting down completely. Falling into them now and then is normal. The warning sign is when they become the usual way you talk to each other.

Why is contempt the most damaging?

Because it doesn't say “you're wrong,” it says “you're beneath me.” In John Gottman's observations, it was the clearest sign that a couple would later split up. You can negotiate a disagreement, but not respect.

Should couples avoid arguing to protect their relationship?

No. Couples who last don't necessarily argue less. They argue differently: they talk about the problem instead of the person, own their part, take a break when things boil over, and often tell each other what they appreciate outside of fights.

When should you see a couples therapist?

When a topic has become impossible to raise without blowing up, when contempt has settled in, or after a betrayal. If there is violence, threats or control, the priority is your safety first: in the US, the National Domestic Violence Hotline (1-800-799-7233) is free, confidential and open 24/7.

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This article draws on published research, cited with its authors. It is for information only and does not replace the support of a psychologist, couples therapist or physician.